Job Description

Who We Are

We are a diverse international team composed of seasoned marketers, creative minds, researchers, writers, strategists, and communication experts. Recognizing a gap in the market for crypto-centric marketing, we have been confirming this theory since. Our team is driven by a passion for our work — continuously challenging the established norms and always ensuring mutual success. Since the inception of SCRIB3 in 2022, we’ve expanded from a team of 3 to over 80 members — operating across six of the seven continents (if you reside in Antarctica, you're hired).

What We Do

We deliver comprehensive marketing and communications solutions to the most innovative builders in the crypto space. Our services encompass marketing strategy, social media, long-form content, design and branding, business development, community management, and public relations. We pride ourselves on crafting bespoke, tailored programs for each client, anchored in their business objectives and unique insights. We thrive on fresh ideas and delivering top-notch output, producing memes that resonate on CT while securing significant exposure for our clients on prominent platforms.

Job Overview

SCRIB3 is on the hunt for an intellectually curious, passionate, and considerate Community Manager to join our agency on a contract-to-hire basis. Our Community Management team is adept at deploying vibrant community programs (mainly on Discord and Telegram) tailored to our clients in the crypto industry. This role is suitable for individuals with 1+ years of experience managing online communities across Discord and/or Telegram.

Responsibilities

• Ensure SCRIB3’s clients receive services in accordance with their Statements of Work (SOWs), actively managing the delivery and compliance of community services.
• Develop and implement community programs for our client base, collaborating closely with the accounts team.
• Spearhead the creation of unique client-specific community strategies.
• Adapt strategies and tactics as necessary to meet client KPIs.
• Acquire an in-depth understanding of each client, including their business model, goals, market positioning, technical aspects, etc., to effectively steer our community program.
• Consistently track, analyze, and report on service outcomes, collaborating with account teams to furnish insights and recommendations to clients.

Qualifications

• Organized and meticulous in both day-to-day tasks and communications.
• Capable of clearly articulating situations to various parties with a solution-oriented approach.
• Proficient in managing multiple projects concurrently in a fast-paced environment.
• Strong team leadership and collaboration skills.
• Exhibit a team-first attitude with fellow SCRIB3ers and cultivate candid, trust-based professional relationships with clients.
• Experience launching or contributing to community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, writing an email newsletter).
• Prior experience in a client-facing role, project management role, or account management role.
• Familiarity with Discord, Telegram, Zealy, Galxe, etc.

Nice to Have

• Crypto-native knowledge across the DeFi and Infrastructure sectors within each respective ecosystem.
• Previous experience at a marketing/communications agency or other professional services environment.
• Experience at an early-stage blue-chip crypto company.
• Experience in web2 marketing/consulting before transitioning to crypto.